LoLEpicShop: Terms of Use and Conditions of Service

The following terms and conditions include a service description, privacy policy and the lolepicshop.com disclaimer. Your purchase of lolepicshop.com’s products and services indicates an agreement in-full with all terms and conditions listed below.

This policy was last updated 10/23/2017 and goes into effect 10/25/2017. 

Service Description

LoLEpicShop offers League of Legends’ gamers a simple solution for the problem of how to play in ranked matches by gaining access to a Level 30 account quickly and for a fee. Professionally-leveled LoL accounts give customers access to certain features, like: quick accumulation of champions via IPs (unranked accounts have IPs that you can use for runes and champions of your choice); access to as many as 125 champions; access to between 18 – 60 rare skins; and, instant delivery of unranked accounts (ranked accounts take up to 7 days to deliver). LoLEpicShop offers Lifetime Coverage of all accounts which protects your account in the event that it is banned by Riot due to an issue on our end. Replacement accounts are issued in these instances at no additional cost. Lifetime Coverage does not apply to customers whose accounts are banned for failure to adhere to Riot’s rules during matches. Our affordable, custom-made accounts are never leveled with bots and are less likely to be banned because of this feature. Custom-made Smurf Accounts are suited to your specific tastes and preferences. We offer unranked, ranked and VIP accounts. Click here and select “buy now” to find out more about our Smurf Accounts and get details about pricing.

Terms of Service

LoL Epic Shop IS NOT affiliated or associated with, sponsored or endorsed by League of Legends or Riot Games, Inc. LoL Smurf Accounts are the intellectual property of the developer, Riot Games. Your purchase does not, in any way alter your standing contracts or agreements with Riot Games. Our Smurf Accounts and other products and services do not signify ownership of any kind. These terms do not grant access to use branding or logos used in our services or descriptions.

Policy for Banned Accounts

Smurf Accounts on LoLEpicShop have a guarantee under the following conditions:

  • You have changed the registered email and password on the account after your purchase AND verified it prior to playing games.
  • You have forwarded us a copy of the ban notice (which includes the reason for your account’s ban) to customerservice@lolempicshop.com within 10 business days.
  • Your account has been active and you have used it to play at least one match since your purchase.
  • Your account has not been transferred from the region it was located in at the time of purchase and delivery.
  • The reasons listed for your ban are “purchase of an account,” “use of a 3rd party program to level to 30” or a similar reason.
  • Your ban is our responsibility and not due to misbehavior during a match or other violation of Riot Games Inc. rules and terms.
  • You have not received more than 3 replacement accounts per purchase.

All terms and conditions must be met for the warranty to apply to your Smurf Account. Bans due to hacking, cursing, or any other bad behavior are not covered under our warranty. LoL Epic Shop offers up to (but not more than) 3 replacement accounts per purchase. Any Riot Points (RP) spent on accounts which are subsequently banned cannot be refunded under any circumstances, even when a replacement account is awarded. LoL Epic Shop has a No Refund Policy in effect for all accounts. Banned accounts will be replaced but no refunds will be issued.

Privacy Notice

LoL Epic Shop compiles the following data on visitors and customers: information entered on our contact forms, in email contact and gathered during customer support phone calls like: your name, email address, phone number, account information, purchase details/history and other information used by our staff to provide you with the best experience possible. We do not store your payment information and do not share or sell your name, email address, phone number or account information with any third parties. Information will only be accessed and used internally to help improve our services, contact you about question or concerns, or market product and service offering or specials to you (with your express consent).

 Cookies

We may use ‘cookies’ to store information on your computer in the following ways, including (but not limited to):

  • Authentication cookies to monitor your login in status.
  • Session cookies which allow you to remain logged in and which keeps track of activities until the browser shuts down.
  • Persistent cookies help monitor our services by tracking your browser activity.
  • Flash cookies help to personalize your experience.

We use cookies for some of the following reasons, including (but not limited to):

  • To improve our website’s performance by reporting errors
  • To track statistics about how the website is used
  • To save settings for subsequent visits to the website
  • To verify your login status
  • To provide advertisements that are specifically tailored for you

Cookies do not generally store your personal and financially-sensitive data. Cookies may contain the IP address of your laptop, computer or other computing device. Data collected by cookies is aggregate and not individualized to the user. You may disable and delete cookies from your browser at any time if you do not wish to have them stored.

Security

Our website is secure and your credit card transactions are processed with the help of standard encryption services. Account payments are processed in real time. We do not have direct access to your credit or debit card numbers. Our database and customer management system allows us to store personal information with the help of anti-virus software, firewalls, security features, and standard encryption to protect the privacy and security of data.

How to Contact Us

Please contact us by filling out the contact form on the website or in any of the following ways:

Call Us: 267-907-8607

Email Us: customerservice@lolempicshop.com

Disclaimer

While your Smurf Account is covered under a Limited Lifetime Warranty, LoL Epic Shop provides no guarantee that your account will be free of error. While we accept full responsibility for replacing accounts that are banned due to errors described in the above Banned Account Policy, we do not accept any responsibility beyond the terms of this agreement. Your purchase indicates that you have read, understood and fully agreed with these policies and terms of services. Customers agree that LoL Epic Shop’s owners, agents, employees, stakeholders and volunteers are not liable for any claims, damages, losses, injuries or suits (which include court costs, attorney fees and any other fees resulting from the acts, errors, or omissions of customers who purchase any products or services offered by LoL Epic Shop. Your purchase indicates that you fully understand and accept responsibility for any interference with existing contracts you are currently under.

Additional Terms and Conditions; EULAs
When you use G2A Pay services provided by G2A.COM Limited (hereinafter referred to as the “G2A Pay services provider”) to make a purchase on our website, responsibility for your purchase will first be transferred to G2A.COM Limited before it is delivered to you. G2A Pay services provider assumes primary responsibility, with our assistance, for payment and payment-related customer support. The terms between G2A Pay services provider and customers who utilize services of G2A Pay are governed by separate agreements and are not subject to the Terms on this website.

With respect to customers making purchases through G2A Pay services provider checkout, (i) the Privacy Policy of G2A Pay services provider shall apply to all payments and should be reviewed before making any purchase, and (ii) the G2A Pay services provider Refund Policy shall apply to all payments unless notice is expressly provided by the relevant supplier to buyers in advance. In addition, the purchase of certain products may also require shoppers to agree to one or more End-User License Agreements (or “EULAs”) that may include additional terms set by the product supplier rather than by Us or G2A Pay services provider. You will be bound by any EULA that you agree to.

We and/or entities that sell products on our website by using G2A Pay services are primarily responsible for warranty, maintenance, technical or product support services for those Products. We and/or entities that sell products on our website are primarily responsible to users for any liabilities related to fulfillment of orders, and EULAs entered into by the End-User Customer. G2A Pay services provider is primarily responsible for facilitating your payment.

You are responsible for any fees, taxes or other costs associated with the purchase and delivery of your items resulting from charges imposed by your relationship with payment services providers or the duties and taxes imposed by your local customs officials or other regulatory bodies.

For customer service inquiries or disputes, You may contact us by email at customerservice@lolepicshop.com

Questions related to payments made through G2A Pay services provider payment should be addressed to support@g2a.com.

Where possible, we will work with You and/or any user selling on our website, to resolve any disputes arising from your purchase.